Case Study: Baltic Amber Design
Background:
Baltic Amber Design, an e-commerce business specializing in Baltic amber jewelry, faced significant challenges with their previous website developer. Their website was plagued with technical issues, leading to poor functionality and even receiving unexpected charges for bandwidth usage. Additionally, they were unsure about the necessity of certain domain services, yet were consistently charged for them.
Solution:
Jason Flood Digital Marketing came to the rescue, providing Baltic Amber Design with a solution to their website woes. Jason built a brand new Shopify website that was not only visually stunning but also highly functional and user-friendly across both computer and mobile devices. Listening attentively to the client's needs, Jason ensured that every aspect of the website met their expectations.
Upon investigation, Jason discovered that Baltic Amber Design had been overcharged for domain services that were not even activated. With his expertise, Jason was able to secure a refund of over €200 for the client, rectifying the unjust charges and saving them unnecessary expenses.
Upon investigation, Jason discovered that Baltic Amber Design had been overcharged for domain services that were not even activated. With his expertise, Jason was able to secure a refund of over €200 for the client, rectifying the unjust charges and saving them unnecessary expenses.
Result:
The new website, Baltic Amber Design, received glowing praise from the founder, Milana Kearns. She commended Jason for his professionalism, attention to detail, and outstanding customer service. Moreover, Jason's intervention led to the website achieving the number one spot organically on Google for relevant search terms, significantly boosting Baltic Amber Design's online visibility and attracting more potential customers.
Milana Kearns, the owner of Baltic Amber stated "Jason built a beautiful, easy to navigate, computer and phone version friendly website for my ecommerce business. He listened to all my needs and supplied high standard of customer service. He got my hosting company to refund me for services overcharged and not used. Jason was very approaching and delivered all within promised time frame. I highly recommend Jason!"
Milana Kearns, the owner of Baltic Amber stated "Jason built a beautiful, easy to navigate, computer and phone version friendly website for my ecommerce business. He listened to all my needs and supplied high standard of customer service. He got my hosting company to refund me for services overcharged and not used. Jason was very approaching and delivered all within promised time frame. I highly recommend Jason!"
Social Media:
In addition to website development, Jason also created an Instagram profile for Baltic Amber Design and updated their social media graphics to align with the company's brand colors. This cohesive branding across all platforms helped strengthen Baltic Amber Design's online presence and brand identity.
Conclusion:
Through Jason Flood Digital Marketing's expertise and dedication, Baltic Amber Design underwent a successful digital transformation. From resolving technical issues and securing refunds to enhancing online visibility and branding, Jason's comprehensive approach ensured that Baltic Amber Design could thrive in the competitive e-commerce landscape. With a beautiful website, improved social media presence, and enhanced customer experience, Baltic Amber Design is poised for continued growth and success in the Baltic amber jewelry market.